Forum Activity for @michael

michael
@michael
05/24/20 06:20:53PM
7,816 posts

hoping for clue with loading chat attached images


Using Jamroom

If he uses the 'download' button instead, does that work? or if he right-clicks the image which normally opens in a light-box and chooses "Open in a new tab" does the image show?

If it does show then there is something effecting his javascript which may be a browser issue or it could be a browser plug-in or something related to some sort of extra javascript (perhaps an advert) that shows on the page.
michael
@michael
05/24/20 06:11:33PM
7,816 posts

An error was encountered loading the media URL


Using Jamroom

We've built a tool to determine if the file exists on the server. Once the the tool is run it marks all the entries in the database that do not have files on the file system so you can delete them.

@metalscore check your CONSOLE to see what the error is. Is it a 404 error or something different.

Files don't go bad except for if there was some issue with the hosting. Which should be very rare and fixed by your hosting company. The most likely cause for need of this tool is if a file failed to upload correctly or the database was moved without the file system.
404.jpg 404.jpg - 828KB
michael
@michael
05/23/20 05:33:01PM
7,816 posts

An error was encountered loading the media URL


Using Jamroom

Actually, that's not going to work because the stream_url_error does not have the ID of the audio file that failed with it.

We'll build a tool into the jrAudio module that checks for 404 not found files and adds a flag to them, then you can use that while you're doing something about re-uploading.
michael
@michael
05/23/20 05:10:24PM
7,816 posts

An error was encountered loading the media URL


Using Jamroom

There is an event that happens when that message shows "An error was encountered loading the media URL", the event is 'stream_url_error'.

One solution could be to build a module that listens for that event and when it happens the audio file that was trying to be streamed gets flagged with a tag like audio_stream_error = 1.

Then in your playlist you could filter out any audio files that have been tagged as bad.

{jrCore_media_player type="jrAudioPro2_playlist_player" module="jrAudio" field="audio_file" search1="audio_stream_error != 1" limit="50"}

The real issue is that you have bad audio files, this would help locate those so you can get rid of them.
michael
@michael
05/19/20 04:34:54AM
7,816 posts

Event - How do I know who wants to attend my event?


Ning To Jamroom

If the people who are attending have clicked the attending then they probably show up on the events details page as a list of profile names. If you can see that, then the page that controls that is:

/modules/jrEvent/templates/item_details.tpl

and the code that controls that is:

    {if $item.quota_jrEvent_allowed_attending == 'on' && isset($item.event_attendee) && is_array($item.event_attendee) && isset($item.event_attendee_count) && $item.event_attendee_count > 0}
                                {assign var="attendees" value=""}
                                {foreach from=$item.event_attendee item="attendee"}
                                    {assign var="attendees" value="`$attendees`&nbsp;<a href='`$jamroom_url`/`$attendee.profile_url`'>@`$attendee.user_name`</a>,"}
                                {/foreach}
                                <br>
                                <span class="normal">{jrCore_lang module="jrEvent" id="38" default="Attendees"}: {$attendees|substr:0:-1}</span>
                            {/if}

The code is only configured to get the user_name of the people who are attending, but you can add in another section to retrieve their email addresses, but you'd only want to show that section to master admin users, so you could add in:

{if jrUser_is_master()}
 {foreach from=$item.event_attendee item="attendee"}
   {$attendee.user_email}}<br>
 {/foreach}
{/if}
and that should show a list of users emails to master admins who look at the page.
michael
@michael
05/17/20 11:36:56PM
7,816 posts

Clone Skin Not working


Using Jamroom

Can you go to:
ACP -> MODULES -> CORE -> SYSTEM CORE -> TOOLS -> SYSTEM CHECK
and see if there are any orange dots on any of the requirements please.

Then run an integrity check
ACP -> MODULES -> CORE -> TOOLS -> INTEGRITY CHECK -> (check all the checkboxes)

If it still doesn't work, open the developer tools of your browser (probably by pushing F12 on the keyboard) and navigate to the CONSOLE tab and see if any errors show there when you try to clone the skin.
michael
@michael
05/17/20 09:48:38PM
7,816 posts

Clone Skin Not working


Using Jamroom

Its working for me. Could you take a video or screenshots of what you attempting to do it so I can watch?

Thanks.
michael
@michael
05/17/20 09:44:57PM
7,816 posts

PHP errors after upgrade


Using Jamroom

Check that your server has symlinks enabled.

When a module is initially installed its in a location like:
/modules/jrCore
then when it gets updated, whatever was on /modules/jrCore gets moved to a location with its version number
/modules/jrCore-version-6.4
and a new version also gets added
/modules/jrCore-version-6.5
Then /modules/jrCore turns into a symlink to the most recent version of the module.

If your server does not allow symlinks then that would cause an issue.

Are you able to access the ACP?
michael
@michael
05/16/20 06:46:03PM
7,816 posts

Invalid Access Key


Genosis

I've tried to reproduce your steps to see the issue happening here, but I can not get "Invalid Access Key" to appear.

If you'd like me to take a look at it happening on your site, send me the login details for an account where it happens to support at jamroom dot net along with a link to this thread and the admin login details for your site.

Alternatively some more steps to be able to recreate it or a video of it happening post that here.
michael
@michael
05/15/20 10:56:10PM
7,816 posts

Charts acting strange after 6.5 Upgrade


Using Jamroom

The issue is that 1 day of data is not there, if you request 2 days of data, then you get the most recent charts.

Did 1 day of data used to work?

(your site).com/chart/days=2

does show the 1 day data.

--edit--
Still haven't figured it out, the code looks ok. My current best guess is your Daily Maintenance listener is firing off late in the day causing results to be not there when searched for.
updated by @michael: 05/16/20 12:27:45AM
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